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  3. Utility Billing
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FAQs

  1. How do I apply for new residential utilities service and what does it include?
  2. How do I apply for commercial utilities service and what does it include?
  3. How do I pay my utility bill?
  4. When is the Utility Billing Office open and where is it located?
  5. May I change my due date?
  6. When are payments for utility services due?
  7. What is the late payment penalty?
  8. Where can I find the complete set of ordinances controlling city utility services?
  9. My meter reading seems high this month. Did you estimate my usage or could my meter be going bad?
  10. What are the current water restrictions?
  11. How do I get a new recycle container?
  12. The trash truck missed my house and didn't pick up my trash. Who do I call?
  13. What are the current rates?
  14. When may I throw away brush, yard, and/or bulky waste?
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  1. Utility Billing Staff & Locations
  2. Hours
  3. Apply for New Service
  4. Login to Account
  5. Make a Payment
  6. Rates
  7. FAQs

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Grapevine, Texas

Contact Us

  1. Grapevine City Hall
    200 S. Main Street
    Grapevine, TX  76051
    Phone: 817•410•3000
    Staff Directory

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